Department of Health Care Services (DHCS)
Contact
- Phone: 800-541-5555
Description
The California Department of Health Care Services (DHCS) is the backbone of the state’s health care safety net, serving nearly 15 million Californians – one-third of the state’s population. DHCS collaborates with federal, state, county, and other partners to ensure equitable access to quality health care, leading to a healthy California for all. As the state single state agency overseeing Medi-Cal, California’s Medicaid program, DHCS provides health care to low-income individuals, children, older adults, and persons with disabilities. Medi-Cal covers physical and mental health, substance use disorder treatment, dental, pharmacy, and long-term services and supports. DHCS is also the single state agency for the Substance Use and Mental Health Services Administration for mental health and substance use disorder services
Services
Access Care
Hundreds of hospitals and thousands of doctors, pharmacists, dentists, and other health care providers participate in the Medi-Cal program to provide medically necessary services to members.
Launch service: Access CareApply for Medi-Cal
Medi-Cal offers free or low-cost health coverage for Californians who meet eligibility requirements, regardless of immigration status. Most applicants who apply and enroll in Medi-Cal will receive care through Medi-Cal health plans.
Launch service: Apply for Medi-CalBehavioral Health
Behavioral health generally refers to mental health and substance use disorders, life stressors and crises, and stress-related physical symptoms. Behavioral health care refers to the prevention, diagnosis, and treatment of those conditions.
Launch service: Behavioral HealthFind a Dentist
Medi‑Cal Dental offers free or low-cost dental benefits for enrolled Medi‑Cal members. If your income is more than the Medi‑Cal limit for your family size, a low-cost monthly premium may be required.
Launch service: Find a DentistFind Substance Use Disorder Services
Find Substance Use Disorder Services
Launch service: Find Substance Use Disorder ServicesMedi-Cal Benefits
Medi-Cal members have access to a wide range of benefits and services that go beyond the doctor's office or hospital.
Launch service: Medi-Cal BenefitsYouth Behavioral Health
Several options exist for youth mental health and substance use treatment and prevention. BrightLife Kids: Provides vital resources, including free coaching, age-tailored educational content, online tools, and care navigation services, to parents, caregivers, and kids 0-12 years old (https://www.hellobrightline.com). Soluna: Provides vital resources, including free coaching, age-tailored educational content, online tools, and care navigation services, to teens and young adults ages 13-25 (https://solunaapp.com). Dyadic Services: Children up to age 5 who are covered by Medi-Cal and their caregivers may qualify for dyadic care (https://cybhi.chhs.ca.gov/workstream/enhanced-medi-cal-benefits-dyadic-services/).
Launch service: Youth Behavioral HealthFrequently Asked Questions
How can I access care?
In a recent study, most Medi-Cal members said it is easy to find a primary care physician nearby. You can search for a Medi-Cal health plan on the DHCS website at Health Care Options. Health Care Options can also assist you in selecting a plan. To learn more about each health plan in your county, please contact Health Care Options at 1-800-430-4263 (TTY 1-800-430-7077).
Does Medi-Cal offer behavioral health services?
Medi-Cal provides a range of services designed to support mental health and substance use disorder treatment, including counseling, therapy, medication, and treatment programs aimed at improving mental well-being and addressing substance use challenges. To understand the Medi-Cal behavioral health services available to you, please visit the DHCS website. To learn more about the services available in your county, please contact your county office.
How can I access crisis services?
All county mental health departments have 24/7 hotlines for
residents seeking assistance in a crisis and to access local mental health
programs. You can find your county's information at County Mental Health
Crisis Numbers.
Any resident can call 24/7 or walk into a county mental health office during business hours and speak with a crisis worker.
How do I find licensed mental health or substance use disorder treatment facilities?
Please see the Directories for Substance Use Disorder Services webpage.
What is 988?
Please call, text, or chat the 988 lifeline if you or someone you know needs immediate crisis services. Additionally, Medi-Cal covers mobile crisis services, which provide de-escalation and referrals, as appropriate, to Medi-Cal members experiencing a mental health or substance use crisis.
Are there more FAQs about Medi-Cal Dental?
Please see the Smile, California website, https://smilecalifornia.org/common-questions/.
Do I qualify for Medi-Cal Dental?
Medi‑Cal offers a variety of benefits to members including covered dental services. To receive dental coverage through Medi‑Cal, you must be Medi‑Cal eligible. Your eligibility determines the types of benefits you have access to through Medi‑Cal. You do not need to apply separately for dental coverage because it is a part of Medi‑Cal.
How do I apply for Medi-Cal to get dental services?
For information on how to apply for Medi‑Cal, you can visit the Department of Health Care Services website, go to www.coveredca.com, view a list of county offices, or call 1‑800‑300‑1506.
What is being done to address substance use in California?
DHCS leads the effort to reduce alcoholism and drug addiction in California by developing, administering, and supporting prevention, treatment, and recovery programs. We endeavor to help Californians understand that alcoholism and drug addiction are chronic conditions that can be successfully prevented and treated.
Where can I find more information regarding substance use disorder services?
To learn more about substance use disorder treatment options near you, look up your county access line, or search for providers based on zip code at ChooseMAT.org.
Where can I get help with my, or my loved one’s, misuse of alcohol or other substances?
You are not alone. Nationwide, 51.5 million adults struggle with a mental illness, and 19.7 million people struggle with a substance use disorder.
If you think you are having an emergency for an unexpected medical condition, including a psychiatric emergency medical condition, call 911 or go to the nearest emergency room for help. If you or someone you know is in crisis, please call 911 or 988.
DHCS also partners with national nonprofit Shatterproof and Blue Shield of California to help combat the substance use crisis, keep Californians safe, and provide recovery resources to those in need. These resources include Shatterproof Treatment Atlas, an addiction treatment locator, assessment, and standards platform that will connect individuals to appropriate evidence-based addiction treatment.
Additionally, StartYourRecovery.org provides helpful information for people who are dealing with substance use issues — and their family members, friends, and co-workers, too. Their goal is to offer people who are dealing with substance use issues a single source of reputable, objective information about signs, symptoms, conditions, treatment options, and resources — presented in a user-friendly format and in easy-to-understand language.
What kind of benefits are available through Medi-Cal?
Benefits include traditional services like vision, dental care,
mental health and substance use disorder treatment services, prescription
medications, and family planning. Community Supports, such as housing support
and medically tailored meals, are services provided by Medi-Cal health plans to
address Medi-Cal members’ health-related social needs, help them live healthier
lives, and avoid higher, costlier levels of care. Members with the greatest needs
can also receive Enhanced Care Management, which provides comprehensive,
community-based care coordination. To learn more, visit the DHCS website.
What are Statewide Multi-Payer Fee Schedule for School-Linked Behavioral Health Services?
Statewide Multi-Payer Fee Schedule for School-Linked Behavioral Health Services: Children and youth may have their school’s mental health services covered by their insurance providers.
What is Elevate Youth California?
Elevate Youth California is a prevention program funded by Proposition 64. It serves low-income youth ages 12 to 26 in Tribal, LGBTQIA+, and communities of color across the state. The program provides necessary peer-to-peer support, mentoring, substance use prevention education, and youth civic engagement activities in communities disproportionally affected by the war on drugs.
What is the California Youth Opioid Response?
California Youth Opioid Response aims to increase access to care through the expansion of Medication Assisted Treatment services and opioid and stimulant use prevention for youth and families.
What is the Song for Charlie: Fentanyl Awareness and Drug Education Program?
Song for Charlie: Fentanyl Awareness and Drug Education Program: This online learning hub equips California families with factual, current, actionable information and tools that may help parents keep California’s youth safe from harm and facilitate open conversations about mental health, substances, and the heightened risks associated with self-medication caused by the emergence of synthetic drugs like fentanyl in the street drug supply.