Consumer Affairs, Department of

Department of Consumer Affairs (DCA)

The Department of Consumer Affairs (DCA) is here to protect and serve California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.

General Information: 800-952-5210
Hearing Impaired: 800-326-2297
Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m

Frequently Asked Questions

The Application for Registration as a Home Improvement Salesperson (HIS) is for a person who is employed by a licensed contractor to solicit, sell, negotiate, or execute home improvement contracts. An HIS registration is a stand-alone registration that is valid for a two-year period. Before an HIS registrant can work for a licensed contractor, the contractor must first notify CSLB of their employment of the registered HIS. When an HIS no longer works for a licensed contractor, the contractor is required to notify CSLB of the cessation of HIS’ employment.
You can check application status on the CSLB Web site by personnel name, business name, or application fee number.
Our database is unavailable Sundays at 8PM through Monday at 6AM due to scheduled maintenance.

Related Links

Result thumbnail image Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and ... http://www.dca.ca.gov/

Contact Us - California Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help ... Consumer Assistance Our toll-free telephone line, (800) 952-5210, is staffed ... http://www.dca.ca.gov/about_dca/contactus.shtml

Boards/Bureaus - California Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help ... become informed consumers by learning their rights and protection., portal. http://www.dca.ca.gov/about_dca/entities.shtml

For Consumers - California Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and ... https://www.dca.ca.gov/dca/consumer/index.shtml

For Licensees - California Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help ... become informed consumers by learning their rights and protection., portal. http://www.dca.ca.gov/licensee/

Complaints - California Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and ... http://www.dca.ca.gov/consumer/complaints.shtml

BreEZe - State of California

... BreEZe Homepage is designed to help Californians licensees in in the many boards/bureaus under the umbrella of the Department of Consumer Affairs apply  ... https://www.breeze.ca.gov/

Result thumbnail image Protecting Consumers | State of California - Department of Justice ...

Please review Attorney General's FAQs on this page and consumer ... Return to the Department of Justice Homepage. Translate .... CA Dept of Consumer Affairs. https://oag.ca.gov/consumers