file complaint contractor

File Complaint Against Contractor

Department of Consumer Affairs (DCA)

File a complaint about a construction contractor, conveniently online.

General Information: 800-321-2752

Frequently Asked Questions

When you call, be prepared with a pen or pencil and paper so you can write down information. If you're a licensee, it's important to know your license number and what specific questions you have. If you've got a complicated issue, be sure the person who calls can answer all the questions staff may ask. Finally, if our technician cannot help you completely, we will get the information and call you back.
Generally, the longest wait times are on Monday and Tuesday mornings or on the first day after a holiday. Wait times also can be a bit longer during lunch breaks, between 11:30 a.m. and 1:30 p.m. The end of the day, between 4:30 p.m. and 5 p.m. is often busy. Other busy times are on rainy days and when there are "hot" issues that affect a lot of licensees.
The shortest wait times tend to be later in the week. Another good time to call is on Wednesday, Thursday or Friday between 9:30 a.m. and 11:30 a.m. or 2 p.m. and 4 p.m.

Related Links

Filing a Construction Complaint - Contractors State License Board

CSLB's complaint process is designed to protect the public in matters pertaining to construction and to assist in the resolution of construction-related complaints. http://www.cslb.ca.gov/Consumers/Filing_A_Complaint/

How the Complaint Process Works - Contractors State License Board

Complaints against contractors may be filed with CSLB by homeowners, other contractors, subcontractors and employees. Other public agencies also may file ... http://www.cslb.ca.gov/Consumers/Filing_A_Complaint/How_The_Complaint_Process_Works.aspx

Complaint Process Against Licensed Contractors - Contractors State ...

Home | Consumers | Filing A Complaint | Complaint Against Licensed Contractors ... Complaints involving a threat to public health and safety, and cases where ... http://www.cslb.ca.gov/Consumers/Filing_A_Complaint/Complaint_Against_Licensed_Contractors.aspx

Dealing with a Complaint Filed Against You - Contractors State ...

Complaints are handled based on the order in which they are received and the ... Closing the complaint file because the matter has been resolved; Closing the ... http://www.cslb.ca.gov/Contractors/Dealing_With_A_Complaint.aspx

File a Complaint - Contractors State License Board

NOTE: Online complaints can be submitted anytime, except between Sunday at ... or causes a complaint to be filed with, the Contractors' State License Board ... http://www.cslb.ca.gov/Consumers/Filing_A_Complaint/File_A_Complaint.aspx

How to File a Complaint with the Contractors State Licensing Board ...

How to File a Complaint with the Contractors State Licensing Board. There are three ways that you can file a complaint: Call to have a Complaint Form mailed to  ... http://www.dca.ca.gov/online_services/complaints/complain_cslb.shtml

Result thumbnail image After You File Your Complaint - Contractors State License Board

If the contractor you file a complaint against is unlicensed, there are limits to what CSLB can do. CSLB may cite him or her and impose a fine of up to $15,000, ... http://www.cslb.ca.gov/consumers/filing_a_complaint/After_You_File_Your_Complaint.aspx

Result thumbnail image Contractors State License Board

Offers assistance for those interested in licensing information in addition to consumer advice for homeowners. http://www.cslb.ca.gov/